Mission & Values

We work for access, inclusion and justice in the production of the Web Platform.

Mission

Bocoup is working to make the web run more reliably and inclusively. We are committed to technology development practices that include: transparency, quality, service, learning, inclusion, respect and justice. We are on a mission to improve the reliability of the web platform, while expressing these values through our work.

Values

Our values guide our conduct with each other, with our customers and with the communities we are a part of. All of our consulting projects, open source projects, and community events are governed by the Bocoup code of conduct.

Transparency

We default to clear communication that doesn’t obfuscate relevant information. We document and share our work. We practice this in our company operations and with our customers.

Quality

We take pride in our work and dedicate ourselves to writing elegant and literate software. We are thorough, and participate in rigorous code reviews. As an organization, we like to partner with those who feel similarly about the quality of their work, while maintaining a welcoming environment for beginners.

Service Oriented

We prioritize long term working relationships over short term value, and benefit to our customers over the bottom line. We work patiently and persistently to improve the state of each project we work on and each team we work with.

Learning and Education

We look for opportunities to support new learners and create on ramps into our work. Similarly, we believe that to remain experts in our field, we must continuously learn through practice. Bocoup fosters a culture of question asking and encourages a learning mindset for every project and team member.

Inclusion

We check our privilege regularly and work to continually examine bias towards marginalized people not represented in our work. We prioritize the inclusion of marginalized people over more privileged people. We enforce the Bocoup code of conduct internally, and within each project, organization and event that we participate in or serve.

Respect

We respect the expertise of other fields and primarily of the people using the software we work on. Software development is a valuable but limited expertise. It cannot substitute or qualify our firm to fill in for other knowledge necessary to increase inclusivity in the production of the web. Similarly within project teams at Bocoup, we treat all project participants with respect and expect the same in return.

Social Justice

We prioritize the safety and wellbeing of marginalized people over technical work, and take care to avoid technology solution making where civic process is more appropriate. We do not engage in projects that violate the Bocoup Code of Conduct, or otherwise harm marginalized people.

Contact Us

We'd love to hear from you. Get in touch!

Phone

+1 617-379-2752

Mail

P.O. Box 961436
Boston, MA 02196