Pam started her career as a librarian, having earned degrees in English Literature as well as Library and Information Science, but ultimately, her love of computers and meaningfully organized information inspired her to explore a career in design.

Pam honed her skills working at a variety of organizations, including Proquest, the University of Washington, and Bright House Networks. She helps organize Seattle's Content Strategy Meetup and never stops learning how to design for better user experiences.