Great design is made possible by developing a strong understanding of potential and current stakeholders. In this workshop we will walk participants through the user research phase of a project. We will interview core project stakeholders, develop user personas, identify user goals to ultimately develop journey maps.
This fast-paced workshop is an action-oriented design thinking exercise connected to a community based opportunity to transform learnings into local impact. In collaboration with Global Kids, the design team at Bocoup cultivates a group of experts with varied skillsets to work together on a real-world issue, from collaborative ideation to creation. We will be framing the workshop around the question “How might we provide youth with an intuitive tool that empowers them to own and use their skills data?”
Through partnering with Global Kids, the participants’ journey maps have the potential to live on and be incorporated into the non-profit’s ongoing programming.
We designed this workshop to offer you a glimpse into the open design process. Participants will share progress throughout the workshop and have a journey map as your final deliverable. This class is part 1 of a three-part series (but each workshop may be taken individually), so participants will be developing different stages of the project in each module.
This workshop is for you if you are a thinker, a dreamer, a doer, a New Yorker, a designer, a developer, a project manager—anyone who wants to learn about the user experience design process by doing rather than listening. No prior design experience is required.
- Learn how to conduct effective interviews
- Author and use tools such as personas and journey maps
- Gain an understanding of the concept of empathy
- Develop key design vocabulary
- Incorporate open and human centered design into your practice
- Hone your design-thinking skills